Hello fellow email marketers!
Here’s a couple ideas about getting your emails opened and READ!
When it comes to email marketing, you know that the “first impression” is the subject line of your email. If you can’t get them past your subject line and into the actual message you’re sending, you’re just not going to make any money. That ain’t news to anybody.
Here’s the issue I’m dealing with. A lot of email marketers say that personalizing your subject lines is essential to your success. What I mean is you apparently have to put the recipients’ name in the subject line to increase your success rates.. ie. “Hello, DAVE, this email is for you!”. I am going to disagree here. In all honesty I’ve had more success when I have NOT put the recipients’ name in the subject. I know it sounds just wrong because it’s not what “they” say…
… but let’s think about this for a minute. If you really want to ‘personalize’ an email, why WOULD you put the recipients’ name in the subject line? I mean, we want to make the recipient comfortable with our email, as if they’re receiving this email from a friend or at least someone they already know, right?
For example, I think my friend Murray might be interested in a cool video I saw on youtube so I’m going to send him a link via email. However my subject line would not be: “Hello, Murray, I found a video you might be interested in! Read message immediately!!”. If I already know Murray, and he already knows me, why the heck would I put his name in the subject? Most likely I’d make the subject say something like “Hey dude, this video is great”, or simply “Thought you’d like this video”. Make sense?
If you put someone’s name in the email subject, they immediately know you’re about to pitch them something. And you want them to open and actually read the email, right? Then personalize it by NOT mentioning their name at all. Personal emails do NOT have the recipient’s name in the subject line. Simple as that.
Another way that I’ve increased email response with subject lines is to put MY name in the subject, NOT theirs. In fact, one of the most successful email campaigns I ran had the subject line: “Hey it’s Geoff”. That’s it, and EVERYONE opened my email. And this was to a list that I practically NEVER ran ads to, so they didn’t really know who “Geoff” was when they received my message, BUT they opened it and read it.
I suppose this is up to you about how you want your emails to “sound” when they’re read. If you want them to sound like a blatant sales pitch, then put their name in the subject line. But if you want it to sound like a genuine personal email, I’d recommend NOT putting their name in the subject line. Whatever works for you is best, but test both ways and see how your email open rates differ between these campaigns. You might be surprised. Just remember that the subject line’s function is to get them to open your email. Period.
Thanks for reading, have a great day.
Don’t forget to subscribe to my blog
- Geoff Stephen
GlobalNPN.Com Admin


#1 by TomTom on October 22nd, 2009
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We use E-mail marketing in B2B-sales and we have noticed that adding the companys name to the subject line increases replys dramatically.
Also we repeat companys name twice in the letter itself and also their website´s url once.
#2 by Robbie Bracco on October 6th, 2009
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Ditto Geoff! LOL
#3 by Robbie Bracco on October 3rd, 2009
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Hey Guys! Glad to see I captured a little attention! LOL
Another thing that really bugs me is when I get emails that say:
Robbie Bracco, I appreciate you.. Inferring that we have a personal relationship. Now don’t get me wrong, I like personal relationships with people I know personally but people I don’t know! That’s a real turnoff to me. I would prefer something more professional.
#4 by admin on October 5th, 2009
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Robbie Bracco, I appreciate you
- Geoff.
#5 by Claudeville Mc Garrell on October 3rd, 2009
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It is well known by online marketers that your head line MUST attract the readers attention, so what better way than to personalize it? Whether you use the person’s name “Dave” a call name like”Dude”, “Lady’ or what have you, it really does not matter. You have personalized your subject line, and such a subject line will impact more than one that is not personalized.
Similarly, it does not matter whether the personalization is placed at the beginning, middle or end. Just place it where you will get the emphasis you wish to draw.
Friend or no friend, a person more readily responds to his or her name when he sees or hears it. It gets his/her attention, and that is precisely what you are trying to do when you personalize your subject line.
Claudeville Mc Garrell
Online Marketer/Business Coach
#6 by Jaden Daniels on October 3rd, 2009
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Hey Geoff, I never really thought about it, but you make perfect sense. Thanks for the info.
#7 by Gerald J Loomis on October 3rd, 2009
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Hi Geoff I just wanted to thank you for your great advise here regarding putting the recipients name in an email message I never do for the exact same reasons you just stated, but I always put my name in the subject line it in my opinion makes the email message that much more personable. I also use friend in the subject line or my friend or sponsor. Can I get your opinion on these. Thanks geraldloomis
#8 by Brian Rickert on October 3rd, 2009
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Yeah, same with me. It’s overused these days. Anything that used to work for anyone has pretty much been beaten to death. Makes me cringe to see my name in there, so why didn’t _I_ think of that before?? The only worse thing I can think of seeing is an “invite-a-friend” email from someone who I’ve never heard of or “never heard of before and is sending another one!” Maybe with a little playing around, it might still work, but if I figure out that one, I’ll have to keep it to myself before everyone else starts doing it and wearing it out! Too much “copy what worked on you” and not enough creativitiy in marketing on the internet, I guess.
#9 by Tom Stack on October 3rd, 2009
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Geoff, I agree with you 1000% the subject line is the most critical part of your email. I never use the receipients name and seens to work ok for me. Once in awhile I will use my name but not often. I try to use keywords. Its a matter of trial and error. Geoff, keep up the good work. I always look forward in reading your updates.
#10 by Rune F on October 3rd, 2009
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Hi Geoff
Did you actually test this in a scientific valid way?
How did you test and how big was the difference?
Sincerely
Rune F
CEO MlmProNews
#11 by Dwayne Starchuk on October 2nd, 2009
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Hey Geoff, I’ll have to agree with you on this. 2 E-mails i received from the same person right after each other.
*TELUS Detected Spam*Hello Dwayne, Important news for you…
Important news for you…
Top one went straight to Junk File, Bottom came through with not a problem. In case you are wondering, the content of the E-Mail was the same in both
#12 by Rosemary Hoskins on October 2nd, 2009
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When I think about what you wrote on this subject, I never ever put the name of my friends or family members name in the subject line. So why is it that when I do email marketing I do? That’s something I never questioned, until today.
When I see my name in the subject line it does not propel me to open it unless I know who it’s from. And if the sender does not identify him or herself in the “To” field, it doesn’t get opened anyway. This was a great read Geoff. Thanks for sharing. I’m going to test with and without.
#13 by Darwin Jayme on October 2nd, 2009
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Geoff!
This is truly a great post here. Opposing what the typical gurus used to say. And, it really makes a great sense! I will test it out.
#14 by prakash on October 2nd, 2009
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this is first time i am on your blog. you are right when someone unknown person put your name on email i get a feeling that this is to rob me or try to convince to make a deal which is quite annoying and every now and then receiveing such junk mail. i try to ignore such e mails but later on do open such mail only to see the contents in it so that i could an idea how people try to convince you. this internet marketing business to earn income consistently to CONFUSE, CONVERT AND CLICK.
#15 by Tom on October 2nd, 2009
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Great insite,
Tom
#16 by Ron Altenburg on October 2nd, 2009
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Hey Geoff,
For whatever it’s worth, your suggestion is one that is recomended by other well respected marketing professionals as well, and I’ve been following that advice for some time now.
(And by the way… Whenever I get an email that says “Hey Robbie”, I toss it too!)
Ron
#17 by admin on October 2nd, 2009
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You are correct. I never said it was earthshattering news, just offering suggestions based on my own experience. Glad it’s working for you.
I’ll forward my “Hey Robbie” emails to you if that’s ok.
#18 by Paul Rose on October 2nd, 2009
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Hi Geoff,
I couldn’t agree more with you. I never put the name of a person in the subject line.
I continuously see it though in many list and advertising sites.
As you say, personal subject titles show desperation wanting you to get involved in an opportunity or in a sale.
The best subject titles are the ones where immediate attention is required. I like the ones were you use reverse psychology where you disqualify the person before he/she has a chance to take a look at it or tell them not to open the link. People are curious by nature, so many will open it anyway.
I personally use a FREE software that produces phenomenal killer ad titles and convert very well. None of them have personal names in the titles other than mine (by choice)
Good for you, Geoff, to mention this in your blog.
I hope people take note.
Paul Rose
#19 by Robbie Bracco on October 2nd, 2009
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At one time, putting their name in the subject was an effective way of grabbing their attention however it has been so overused that I immediately know that most of the time, if it says Hey Robbie!, it’s junk for me.
Thanks for sharing Geoff!
Robbie Bracco
My friend Vicki Gardner always says Hey Lady! and I immediately know it’s from Vicki and I open it immediately because she always has some great words of wisdom! A great Lady!
#20 by J.Joseph on October 2nd, 2009
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You are right Geoff. As always, you are thinking far too ahead. I am so happy to be a member of NPN family under your expert leadership.You always share your thoughts and give us wonderful ideas that help us a lot in developing our on-line marketing campaign.
Thanks Geoff,
Have a great day.
#21 by Cathi on October 2nd, 2009
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You’re SO about that. That really opened my eyes.
Thanks Geoff!!
-Cathi
#22 by Tom McKinney on October 2nd, 2009
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Hi Geoff,
Very interesting, I always put friends and clients name in subject.
I am going to test in credit list mailings. I hope you are right.
I would like a better open results.
#23 by admin on October 2nd, 2009
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Tom, test both ways, what works for me might not work for you… and vice versa.
- Geoff.
#24 by Charles Grooms on October 2nd, 2009
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Geoff, i couldn’t agree with you more as you said the goal is to get them to open the mail and not dismiss it as a pitch…Put your “Big Claim” in the Head-line that will get them to read the pitch if your creative enough to captivate their attention and get them involved. Remember no one likes’ to be sold..they like to Buy! Feature-Benefit, Feature-Benefit = $ale! ” WIIFM “
#25 by Andrew Morgan on October 2nd, 2009
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Good stuff “dude”!
I can feel the power!
Thanks for NPN!
~~Andrew
#26 by Cindy Bolley on October 2nd, 2009
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I am getting ready to send out to my list.
I am going to “MY NAME” in the subject line.
I like that idea!
Thanks Geoff
As always keep up the good work.
Cindy Bolley
Skype ID abeque
#27 by Ross McLaughlin on October 2nd, 2009
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Yep, your absolutely right about that, Geoff! Whenever I receive an email with my name in the subject line I’m about 99% sure it’s from someone I don’t know. ( And I get alot of them.) Thanks!
#28 by Steph Perez on October 2nd, 2009
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OMG, Geoff! This post was great and I love list building and building great relationships through my list and you are right…when your email comes from a “real” place, people really get the message and are more willing to open and actually read it.
I am guilty of using the “name” in my subjects but I am gonna get creative now and with each email I am going to think about how I would send out an email to a close friend or buddy.
Great post…thanks for sharing!
Steph Perez
#29 by Sign up Bonuses on October 2nd, 2009
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I know the importance of your subject line is the most important, or else your e-mail will probably never get opened.
But I believe the more personable you can make your e-mail the more it will help retain numbers. That’s just my opinion though.
I like the blog.
#30 by John on October 1st, 2009
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This was very informative and I will take your advise
Thanks
#31 by John on October 1st, 2009
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Thanks for this information. I am just starting out as a beginner and having trouble setting up my site. Where can I get help? This informaion was very helpful. I have about 250 people on my mailing list. How soon will I be able to sent information to them? This is most likely not the place to be asking these question, but I am going to suceed in this business and what ever it takes I will do it. Thanks
#32 by A.J. Backmann on October 1st, 2009
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Hi I believe you are correct, currently i am putting the {NAME} in the subject line and getting a click thru of about 3% so my next mailing I will post the results. List of approx 4000
Great site I joined up today and this is going to be my primary business. I am looking forward to promoting my page in a day or 2
cheers
Great Article! I posted it to my blog. :>)
A.J. Backmann
#33 by admin on October 1st, 2009
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Hi Frank, thanks for the comment. Remember to test it both ways and do what works for YOU.
- Geoff
#34 by Frank Osorio on October 1st, 2009
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Hey Geoff,
Great stuff like always! Thanks for that great tip, I’m guilty of always putting the persons name in the subject line. Not any more!
I always find your advice very useful.
Proud member of Global NPN,
Frank Osorio